Frequently Asked Questions
USPS Media Mail costs $3.99, USPS Priority Mail costs $13.99 and 2-day shipping costs $14.99
USPS Media Mail - 3-8 business days.
USPS Priority Mail - 1-3 business days.
Due to constraints on USPS, shipments have sometimes taken longer than expected or are lost by USPS. We highly encourage customers to purchase Corso shipping protection, which is available when you check out. This will allow us to replace or refund your order quickly with no questions asked.
If you purchased Corso shipping protection and your order arrived damaged, please submit your request for a replacement or refund through Corso.
If your book came damaged but you didn't purchase shipping protection, email us at contact@princessmamoona.com. Be sure to include a photo of the damage so we can log it and take steps so it doesn’t happen again.
If we haven’t printed a shipping label, we can cancel or modify your order. Send us an email as soon as possible at contact@princessmamoona.com so we can cancel or change your order.
If you're not happy with your purchase, we will provide a refund. Click here to get started.
Absolutely! Email us at contact@princessmamoona.com for details.